Fewer cancelled procedures from failed prep.
ArriveWell sends each patient a timed sequence of text reminders that walks them through their exact prescribed preparation — with a personal checklist page and calendar reminders — so they show up ready and slots don't go empty.
What ArriveWell does
One quiet system that guides the patient, keeps a ride in the loop, and lets front-desk staff catch problems days before the procedure room — not in it.
Timed text reminders
Automated SMS in the days before the procedure — prep steps, diet changes, dose timing, and day-of logistics — paced to each patient's appointment.
Patient prep page
A private link with a step-by-step checklist, a countdown, and one-tap calendar reminders. No app, no login, no password.
Staff dashboard
An at-risk board flags the handful of patients who need a call today, so staff make three short calls instead of discovering failures in the OR.
How it works
Set up once at scheduling. Everything after that runs on its own.
Enroll at scheduling
Front-desk staff add the patient, their procedure date, and their prescribed prep in under two minutes, with the patient's consent to receive texts.
Reminders send automatically
The patient receives clear, correctly-timed reminders leading up to the procedure, plus a personal checklist page they can open any time.
Staff step in early
When a patient falls behind on a key step, they surface on the call list — early enough to fix, not too late to matter.
About the text-message program
ArriveWell sends appointment and procedure-preparation reminders on behalf of a patient's healthcare provider. Patients are enrolled by their clinic's staff, with the patient's spoken consent, at the time they schedule their procedure.
- What you'll receive: reminders about your upcoming procedure and how to prepare for it — preparation steps, confirmation prompts, and day-of arrival details.
- Message frequency: varies by patient, but generally begins about two weeks before your appointment and ends on the day of your appointment.
- Cost: message and data rates may apply.
- Opt out any time: reply STOP to stop all reminders. Reply HELP for help.
- Your information: we do not sell, rent, or share your mobile number or your consent to receive text messages with third parties for their own marketing.